The Role of Agile Managers’ Practices on Banks’s Employees Performance in The Kingdom of Bahrain
DOI:
https://doi.org/10.51325/ijbeg.v4i3.79Keywords:
Agile Managers; Banks Employees Performance; Bahrain; Organizational Change.Abstract
This paper explores the significance of managers' impact on the level of employee success in the banking sector in the Kingdom of Bahrain, the contribution of managers to successful banks as agile managers, and argues that management reform in a crisis such as the Covid-19 pandemic can be done well by managers. The banks positively by managers who possess the employees' imagination and technical innovation skills, which makes the employees capable of facing the different types of challenges and difficulties they encounter in an unexpected or anticipated way, who constitute vital components in the continuity and progress of the organizational transition in a volatile economy. With the arrival of the Covid-19 pandemic, institutions all over the world have attempted to respond successfully to transition, and banks have been especially hard hit by self-responses. These methods, however, have shown for agile management the potential to excel under and survive global economic conditions. This paper examines current research on the role of bank managers in the positive development of internal change during crisis situations. The findings revealed that assisting managers in the private banking industry is critical to instilling a sense of transformation in other direct and related parties within the company. As a result, this paper leads to clarifying successful employee assessment by inspiring managers to them which led to the performance of the most effective managers from the old conventional managers who were happy with the banks after these new circumstances that inspired new managers to imagination and innovation through prior expectations.
References
Abdul Hadi, A. R., Hussain, H. I., Suryanto, T., & Yap, T. H. (2018). Bank’s performance and its determinants: evidence from Middle East, Indian sub-continent and African banks. Polish Journal of Management Studies, 17(1), 17-26. https://doi.org/10.17512/pjms.2018.17.1.02
Ali, S., & Farrukh, F. (2013). Islamic banking: Is the confidence level of being an Islamic banking employee better than conventional banking employee? An exploratory study regarding Islamic banking. Journal of Business Studies Quarterly, 4(3), 27.
Beasley, L., Grace, S., & Horstmanshof, L. (2020). Responding and adapting to change: an allied health perspective. Leadership in Health Services, 33(4), 339-349. https://doi.org/10.1108/LHS-07-2019-0050
Betancourt, J. R., Tan-McGrory, A., Kenst, K. S., Phan, T. H., & Lopez, L. (2017). Organizational change management for health equity: perspectives from the disparities leadership program. Health Affairs, 36(6), 1095-1101. https://doi.org/10.1377/hlthaff.2017.0022
Blythe, K., Solomon, J., & Gunther, W. K. (2019). The Hard Task of Soft Skills: Project Management for the Materials Review Process. Serials Review, 45(3), 158-159. https://doi.org/10.1080/00987913.2019.1647745
Camacho, A. E. (2009). Adapting governance to climate change: managing uncertainty through a learning infrastructure. Emory LJ, 59(1), 1-77.
Collins, W. 2020, Understanding Scaled Agile Framework Coordination Methods for Reducing Failure Rates, Walden University.
Datta-Paulin, L., & Salt, S. (2019). 13 Assessing the impact of a one day advanced communication skills course for qualified and unqualified nurses in a hospice setting. BMJ Supportive & Palliative Care, 9(Suppl 1), A14. https://doi.org/10.1136/bmjspcare-2019-ASP.36
Dia, M., Golmohammadi, A., & Takouda, P. M. (2020). Relative Efficiency of Canadian Banks: A Three-Stage Network Bootstrap DEA. Journal of Risk and Financial Management, 13(4), 68. https://doi.org/10.3390/jrfm13040068
Durdy, H., & Bradshaw, T. (2014). The impact of organisational change in the NHS on staff and patients: A literature review with a focus on mental health. Mental Health Nursing (Online), 34(2), 16-20.
Elali, W. (2021). The Importance of Strategic Agility to Business Survival During Corona Crisis and Beyond. International Journal of Business Ethics and Governance, 4(2), 1-8. https://doi.org/10.51325/ijbeg.v4i2.64
Fiorio, C. V., Gorli, M., & Verzillo, S. (2018). Evaluating organizational change in health care: the patient-centered hospital model. BMC health services research, 18(1), 1-15. https://doi.org/10.1186/s12913-018-2877-4
Ganguli, I., & Ferris, T. G. (2018). Accountable care at the frontlines of a health system: bridging aspiration and reality. Jama, 319(7), 655-656. https://doi.org/10.1001/jama.2017.18995
Giao, H. N. K., Vuong, B. N., & Tushar, H. (2020). The impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry. Cogent Business & Management, 7(1), 1841359. https://doi.org/10.1080/23311975.2020.1841359
Halushka, J. (2017). Managing rehabilitation: Negotiating performance accountability at the frontlines of reentry service provision. Punishment & Society, 19(4), 482-502. https://doi.org/10.1177/1462474516669356
Hunitie, M. (2018). Impact of strategic leadership on strategic competitive advantage through strategic thinking and strategic planning: a bi-meditational research. Verslas: teorija ir praktika, 19(1), 322-330. https://doi.org/10.3846/btp.2018.32
Idoko, E. C., Nebo, G. N., & Ukenna, S. I. (2020). Determinants of field salespersons’ sales performance in deposit money banks: Does organizational commitment mediate?. Banks and Bank Systems, 15(4), 204. https://doi.org/10.21511/bbs.15(4).2020.17
Joseph, J., Sicoutris, C., & Raper, S. E. (2020). Communication skills training for surgical inpatient advanced practice providers in an academic health-care system. Journal of patient experience, 7(1), 42-48. https://doi.org/10.1177/2374373518809011
Johnson, A., Nguyen, H., Groth, M., Wang, K. and Ju Li, N. (2016). Time to change: a review of organisational culture change in health care organisations, Journal of Organizational Effectiveness, 3(3), 265-288. https://doi.org/10.1108/JOEPP-06-2016-0040
Jones, K. (2014). Strategic Thinking: A Neglected Perspective, Allied Academies International Confer-ence. Academy of Strategic Management. Proceedings, 13(1), 9.
Khamis, R., Hamdan, A. &Elali, W. (2015). The Relationship between Possession Structure Dimensions and Corporate Performance: Evidence from Bahrain, Australasian Accounting Business & Finance Journal, 9(4), 38-56. https://doi.org/10.14453/aabfj.v9i4.4
Kowalski, C. and Sathanandan, S. (2015). The use of simulation to develop advanced communication skills relevant to psychiatry, BMJ Simulation and Technology Enhanced Learning, 1(1), 29. https://doi.org/10.1136/bmjstel-2014-000006
Lebedeva, Anna,I.G.P., P.M.P. (2015). Five Essential Project Management Skills for RM and IG Profession-als, Information Management, 49(5), 28-30,32-33.
Mackintosh, N. and Armstrong, N. (2020). Understanding and managing uncertainty in health care: revisiting and advancing sociological contributions, Sociology of health and illness, 42(1), 1-20. https://doi.org/10.1111/1467-9566.13160
Magano, J., Silva, C., Figueiredo, C., Vitória, A., Nogueira, T. and Maria Alzira, P.D. (2020). Generation Z: Fitting Project Management Soft Skills Competencies—A Mixed-Method Approach, Education Sciences, 10(7), 187. https://doi.org/10.3390/educsci10070187
Metwally, M.M. (1997). Differences between the financial characteristics of interest-free banks and conventional banks, European Business Review, 97(2) 92-98. https://doi.org/10.1108/09555349710162607
Minhas, L.S. & Nirupama (2017). Relation of Managerial Creativity and Emotional Intelligence to Employee Motivation Commitment and Performance, Journal of Psychosocial Research, 12(2), 255-264.
Montenero, V. & Cazorzi, C. (2021). Attempts by MNCs to Expand the Creative and Innovative Spirit through the Concept of Agility: Role of Global Managers, Central European Business Review, 10(1), 55-76. https://doi.org/10.18267/j.cebr.247
Mukherji, A., Hurtado, P.S. and Mukherji, J. (2014). The Impact of Culture and Reputation on Performance: The Role of Interdependent Core Elements, Competition Forum, 12(2), 1-7.
Niels Bjørn, G.P. (2020). How the source of performance information matters to learning on the front-lines: evidence from a survey experiment, International Public Management Journal, 23(2), 276-291. https://doi.org/10.1080/10967494.2019.1699214
Nilsen, P., Schildmeijer, K., Ericsson, C., Seing, I. and Birken, S. (2019). Implementation of change in health care in Sweden: a qualitative study of professionals’ change responses, Implementation Science, 14(1), 1-12. https://doi.org/10.1186/s13012-019-0902-6
Nilsen, P., Seing, I., Ericsson, C., Birken, S.A. and Schildmeijer, K. (2020). Characteristics of successful changes in health care organizations: an interview study with physicians, registered nurses and assistant nurses, BMC Health Services Research, 20(1), 1-8. https://doi.org/10.1186/s12913-020-4999-8
Ntayi, J.M., Ngoboka, P., Ndahiro, I. and Eyaa, S. (2013). Leadership ethical orientations, mindfulness and procurement contract performance in the COMESA central governments, World Journal of Entrepreneurship, Management and Sustainable Development, 9(2), 87-110. https://doi.org/10.1108/WJEMSD-02-2013-0020
Oyarzun, Y. (2020). Plantation Politics, Paranoia, and Public Health on the Frontlines of America's COVID‐19 Response, Medical anthropology quarterly, 34(4), 578-590. https://doi.org/10.1111/maq.12623
Pace, M. (2019). A Correlational Study on Project Management Methodology and Project Success, Journal of Engineering, Project, and Production Management, 9(2), 56-65. https://doi.org/10.2478/jeppm-2019-0007
Raja Tama, A.A., Sembiring, M.A., Mustika Fitri, L.S., Mardalius& Nata, A. (2021). Employee Performance Analysis using Analytical Hierarchy Process and Weighted Product Combinations Algorithm, Journal of Physics: Conference Series, 1783(1). https://doi.org/10.1088/1742-6596/1783/1/012010
Robertson, I. (2018). Personal Resilience: The Journal Of The Health Visitors' Association”, Community Practitioner, 90(12), 48-49.
Salavati, S., Amerzadeh, M., Amjad, M.B., Piroozi, B. and Amirihoseini, S. (2017). Evaluation of strategic thinking and its affecting factors among managers and personnel in a medical sciences university in Iran, International Journal of Human Rights in Healthcare, 10(4), 248-255. https://doi.org/10.1108/IJHRH-04-2017-0013
Saletnik, Laurie, DNP, R.N., C.N.O.R. (2018). Building personal resilience: the official voice of perioperative nursing, AORN Journal, 107(2), 175-178. https://doi.org/10.1002/aorn.12067
Shirey, Maria R. (2012). Cultivating strategic thinking skills, Journal of Nursing Administration, 42(6), 311. https://doi.org/10.1097/NNA.0b013e3182433510
Spaulding, A., Kash, B.A., Johnson, C.E. and Gamm, L. (2017). Organizational capacity for change in health care: Development and validation of a scale, Health care management review, 42(2), 151. https://doi.org/10.1097/HMR.0000000000000096
Terashima, Y., & Takai, J. (2019). Interpersonal Duty as a Tool for Managing Uncertainty: Uncertainty Threat Changes Negative Affect Reaction Toward Duty Adherence/Violation. Current Psychology, 38(3), 836-845. https://doi.org/10.1007/s12144-017-9660-2
Tsai, Y. (2013). Health care industry, customer orientation and organizational innovation: A survey of Chinese hospital professionals, Chinese Management Studies, 7(2), 215-229. https://doi.org/10.1108/CMS-Oct-2011-0086
Waheed, Z. (2016). Understanding project management: skills and insights for successful project delivery, Facilities, 34(7), 493-494. https://doi.org/10.1108/F-09-2015-0068
Warner, R. and April, K. (2012). Building personal resilience at work, Effective Executive, 15(4), 53-68.
Wei, W. and Taormina, R.J. (2014). A new multidimensional measure of personal resilience and its use: Chinese nurse resilience, organizational socialization and career success, Nursing inquiry, 21(4), 346-357. https://doi.org/10.1111/nin.12067
Westerlund, A., Garvare, R., Höög, E. and Nyström, M.E. (2015). Facilitating system-wide organizational change in health care, International Journal of Quality and Service Sciences, 7(1), 72-89. https://doi.org/10.1108/IJQSS-01-2015-0004
Downloads
Published
Issue
Section
License
Copyright (c) 2021 EuroMid Journal of Business and Tech-Innovation (EJBTI)
This work is licensed under a Creative Commons Attribution 4.0 International License.
